Privacy policy
Last updated: September 8, 2026
This Privacy Policy explains how Protiga Company Limited, operating the DOZZI store at dozzi.store, collects, uses, discloses, and protects personal information when you browse the store, place an order, contact us, or otherwise use our services.
Information we collect
We may collect contact, billing, shipping, order, transaction, account, device, browser, cookie, usage, customer-support, fraud-prevention, and preference information that you provide or that is generated when you use the store. Payment-card details are handled by Shopify and enabled payment providers rather than stored directly by DOZZI.
How we use information
We use information to operate the store, process and deliver orders, provide support, communicate about transactions, maintain security, prevent fraud, meet legal obligations, improve the store, measure how the store and our advertising perform, and send marketing only where permitted.
How we disclose information
We may disclose information to Shopify, enabled payment providers, fulfillment and logistics partners, professional advisers, authorities where legally required, and parties involved in a legitimate business transaction. We also share limited usage and advertising information with Google, through Google Analytics 4, and with Meta Platforms, through the Meta Pixel, as described below. We do not disclose personal information for purposes unrelated to operating the store without a lawful basis.
International processing
Protiga Company Limited is based in Hong Kong, fulfillment partners operate in China, and Shopify and other service providers operate internationally. Information may therefore be processed outside your state or country, subject to contractual and legal safeguards where required.
Cookies and similar technologies
We use cookies and similar technologies for essential store functions, preferences, security, measurement, and advertising where permitted. Alongside Shopify's own cookies, we use Google Analytics 4 to understand how visitors find and use the store, and the Meta Pixel to measure and target advertising on Facebook and Instagram. These tools may set cookies and receive information about your visit, including pages viewed and actions taken.
You can control cookies through your browser settings, and available opt-out controls are described on our Your Privacy Choices page. Google offers an opt-out browser add-on for Google Analytics, and Meta offers ad preference controls within your Facebook and Instagram account settings.
Advertising and analytics choices
Depending on where you live, you may have the right to opt out of the sharing of personal information for targeted advertising. Use the controls on our Your Privacy Choices page, or email us and we will action your request.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including order support, accounting, dispute handling, fraud prevention, and legal compliance. We use reasonable administrative and technical safeguards, but no transmission or storage system is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about disclosures, and to withdraw consent or opt out of certain processing. We may need to verify your identity before completing a request.
Children
The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes
We may update this policy to reflect operational, legal, or regulatory changes. The updated date above shows the latest revision.
Contact
Email privacy requests to hello@dozzi.store. Legal operator: Protiga Company Limited, Business Registration No. 64882012, ROOM 2113, 21/F, LANDMARK NORTH, 39 LUNG SUM AVENUE, SHEUNG SHUI, HONG KONG.